EHA Clinics Sangotedo is on the lookout for a dynamic Operations Assistant to join its growing team at Sangotedo, Lagos. With a competitive salary of ₦100,000/month, this position offers a unique window into the pulse of primary healthcare delivery in Nigeria. In this deep-dive essay, we’ll explore:
- What makes EHA Clinics Sangotedo a standout workplace
- The day-to-day responsibilities of an Operations Assistant
- Qualifications and skills you need to shine
- A transparent look at compensation and perks
- Behind-the-scenes insights into clinical operations
- How to craft a successful application
Let’s get started!
EHA Clinics Sangotedo: A Snapshot
EHA Clinics, a subsidiary of eHealth Africa, is a data-driven, technology-enabled network of primary healthcare centers across Nigeria. Founded in 2009 by Adam Thompson and Evelyn Castle, eHealth Africa empowers underserved communities through innovative digital solutions and person-centered care (eHealth Africa). Today, EHA Clinics extends that mission at Sangotedo, offering services from general consultations and lab investigations to telemedicine, dental, and ophthalmology care (Hot Nigerian Jobs).
Key highlights:
- ISO-certified laboratory ensuring reliable diagnostics
- Telemedicine platform for remote consultations
- Home-care services bringing healthcare to your doorstep (eha.ng)
By integrating technology with compassionate care, EHA Clinics Sangotedo has become a go-to hub for quality primary healthcare in Lagos.
Why Join as an Operations Assistant
Imagine being the linchpin that keeps hundreds of patients moving smoothly through the clinic each day. As an Operations Assistant, you’ll:
- Orchestrate patient flow – from triage to billing
- Serve as liaison – translating medical team needs into seamless processes
- Champion customer experience – providing friendly information and support
This role sits at the crossroads of administration, customer service, and clinical operations—perfect for someone who thrives in a fast-paced, people-centric environment.
Key Responsibilities of an Operations Assistant
Here’s what your typical week (and day!) might include:
| Area | Tasks |
|---|---|
| Patient Management | • Triage and classify patients for optimal care• Schedule and confirm appointments via SMS, email, or calls• Monitor patient wait times and adjust schedules |
| Data & Records | • Create, update, and maintain records in Odoo/EHA Care databases• Generate basic reports on daily patient flow |
| Customer Engagement | • Greet visitors and answer queries about services• Upsell membership packages and clinical products where appropriate |
| Inter-departmental Liaison | • Coordinate referrals between medical, lab, and pharmacy teams• Handle HMO pre-authorizations and service coverage enquiries |
| Billing & Sales | • Process patient billing and payments• Manage inventory of membership packages and retail products |
Table: Overview of Operations Assistant Responsibilities
This structured breakdown ensures clarity and helps identify where you can add value from day one.
Qualifications and Skills Required
EHA Clinics Sangotedo seeks candidates who combine administrative finesse with a passion for healthcare. Typical requirements include:
- Education: BA/BSc/HND in Business Administration, Office Management, Public Administration, Secretarial Studies, or related field (eHealth Africa)
- Experience: Minimum 1 year in roles like Front Desk Executive, Personal Assistant, or Customer Service (Fuzu)
- Technical Skills: Familiarity with database systems (e.g., Odoo), MS Office Suite
- Soft Skills:
- Exceptional communication and interpersonal abilities
- Strong organizational and multitasking capabilities
- Empathy and a patient-centered mindset
- Language: Fluent in English; proficiency in local dialects is a plus
If you tick these boxes, you’re well on your way to becoming an indispensable member of the clinical operations team.
Compensation: ₦100K/month Salary Breakdown
Transparency around pay helps you negotiate confidently. The base salary for this role sits at ₦100,000/month, typically structured as follows:
| Component | Amount (₦) | Notes |
|---|---|---|
| Basic Salary | 80,000 | Paid monthly |
| Housing Allowance | 10,000 | Contributes to rent or utilities |
| Transport Allowance | 7,000 | Helps with daily commute expenses |
| Communication | 3,000 | Covers phone and data costs |
Table: Typical Monthly Compensation Structure
Beyond cash, EHA Clinics often provides:
- On-the-job training in healthcare operations
- Opportunities for career progression within eHealth Africa
- Employee health benefits, including discounted services at the clinic
Healthcare Behind the Scenes: What to Expect
Working at EHA Clinics Sangotedo means immersing yourself in a culture where data, empathy, and efficiency converge:
- Morning Huddle
- Clinical Operations Manager briefs the team on daily targets and alerts.
- Steady Patient Flow
- Peak times (8–10 AM and 3–5 PM) require quick scheduling adjustments.
- Mid-day Coordination
- Liaise with lab and pharmacy to expedite results and prescriptions.
- Afternoon Reviews
- Update Odoo/EHA Care records; reconcile billing transactions.
- End-of-Day Wrap
- Generate simple metrics on patient numbers, wait times, and revenue.
You’ll witness firsthand how a well-oiled clinical operation transforms into improved patient outcomes and satisfaction.
How to Apply for the Operations Assistant Position at EHA Clinics Sangotedo
Ready to take the next step? Here’s how to make your application stand out:
- Prepare Your CV
- Highlight administrative and customer-service achievements.
- Emphasize any healthcare-adjacent experience (e.g., hospital internships).
- Craft a Cover Letter
- Tell a story: why you’re passionate about healthcare operations.
- Reference EHA Clinics’ mission to anchor your motivation (eha.ng).
- Submit Online
- Visit the EHA Clinics careers portal and locate the Sangotedo listing (EHA Clinics).
- Attach your CV and cover letter; ensure your contact details are clear.
- Follow Up
- Send a polite email or call after one week to express continued interest.
Tip: Mention any referral or connection to eHealth Africa—networking matters in healthcare.
Conclusion: Stepping into Your Healthcare Career
An Operations Assistant role at EHA Clinics Sangotedo is more than a job—it’s an invitation to shape the future of primary healthcare in Nigeria. You’ll gain:
- Hands-on experience in clinical operations
- Invaluable skills in administration and patient engagement
- A supportive environment driven by innovation and compassion
If you’re organized, empathetic, and eager to make a real impact, don’t hesitate. Apply today and be part of the stories unfolding behind the scenes of EHA Clinics Sangotedo.
Ready to transform healthcare delivery and build a rewarding career?
👉 Apply Now at HotNigerianJobs (Hot Nigerian Jobs)
👉 Explore More Roles on the EHA Clinics Careers Page (EHA Clinics)
This post was researched and written to provide accurate, up-to-date insights into the Operations Assistant role at EHA Clinics Sangotedo.
